Enables multiple team members to collaborate effectively on building and managing chatbots.It allows users to work together in real-time, share insights, contribute to chatbot design, and streamline workflows.Team collaboration enhances efficiency and ensures that the chatbot development process is seamless and coordinated.
The Live Agent feature bridges the gap between automated chatbots and human interaction.When a chatbot encounters complex queries or situations it can't handle, the conversation seamlessly transitions to a live agent.This ensures that users receive personalized and accurate assistance, creating a more comprehensive and satisfying customer experience.
This feature allows you to gather and store a wide range of user information beyond the basics.You can collect and utilize unlimited user attributes such as preferences, purchase history, location, and more. This information helps in creating personalized interactions and tailoring responses to individual users, improving engagement and satisfaction.
The Mobile App feature lets you extend your chatbot's reach to mobile devices through a dedicated application. Users can access your chatbot's capabilities from their smartphones, allowing for convenient and on-the-go interactions. A mobile app enhances accessibility and ensures a seamless user experience across different devices.
Integration capabilities enable your chatbot to interact with other software systems, platforms, and databases. This feature allows you to connect your chatbot to various tools, such as customer relationship management (CRM) systems, e-commerce platforms, and data analytics tools. Integrations enhance the chatbot's functionality and enable it to provide more comprehensive and accurate responses.
This feature allows users to navigate and explore products or services using the chatbot. Users can interact with the chatbot to inquire about specific products, their features, pricing, availability, and more. The chatbot can guide users through product catalogs and help them find what they're looking for, ultimately driving sales and conversions.
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